Título: Value co-creation in the B2B context: a diagnosis of knowledge management based on multiple case studiesAutor: Andrei BonamigoAno: 2021DOI: 10.1108/JBIM-11-2020-0528Revista: JOURNAL OF BUSINESS & INDUSTRIAL MARKETINGISSN: 08858624Tags: Knowledge ManagementValue co-creationbusiness-to-business serviceMultiple case studyIndustrial serviceIdioma: Inglês