Título: Critical factors for total quality management implementation in the Brazilian construction industryAutor: Julio Vieira NetoAno: 2020DOI: 10.1108/TQM-05-2020-0108Revista: THE TQM JOURNAL (PRINT)ISSN: 17542731Tags: Total quality management (TQM)Critical success factors (CSFs)Construction IndustryBrazilIdioma: Inglês