Critical factors for lean and innovation in services: from a systematic review to an empirical investigation

Título:

Critical factors for lean and innovation in services: from a systematic review to an empirical investigation

Autor:

Luis Perez Zotes

Ano:

2019

DOI:

10.1080/14783363.2019.1624518

Revista:

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE

ISSN:

14783363

Tags:

critical success factors

Systematic Review

Idioma:

Inglês

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